Privacy Policy
Last Updated: October 20, 2025
1. Introduction
Welcome to Inspect AI Pro ("we", "our", "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application.
2. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Service includes:
- Personal Data: Personally identifiable information, such as your name, email address, and telephone number, that you voluntarily give to us when you register with the Service.
- Financial Data: We use Stripe for payment processing. We do not store any of your credit card or financial information on our servers. All payment information is provided directly to our third-party payment processor, Stripe, whose use of your personal information is governed by their Privacy Policy.
- Inspection Data: All data you upload or generate for an inspection, including property addresses, client information, notes, and images ("Inspection Data"). This data is considered your proprietary content.
- Usage Data: Information our servers automatically collect when you access the Service, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Service.
3. Use of Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Service to:
- Create and manage your account.
- Process your payments and subscriptions.
- Provide you with the core functionality of the inspection reporting service.
- Monitor and analyze usage and trends to improve your experience with the Service.
- Respond to your customer service requests.
AI Model Training
We do not use your proprietary Inspection Data, including uploaded notes and images, to train our AI models. The AI features process your data to generate results for your specific requests but do not retain it for future training purposes.
4. Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
- By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.
- Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing (Stripe), data analysis, hosting services, and AI processing (Google AI, OpenAI).
5. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
6. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at: support@sitewisesoftware.com